Helping Senior Citizens Get Reused Medical Equipment

Project MEND helps seniors in need by providing durable medical equipment

Helping Senior Citizens In Need of Medical Equipment

imageWe are proud to serve Senior Citizens. At Project MEND Seniors are defined as adults 60 years and older. Over half of the people we serve qualify as Seniors.

By addressing the needs of medically vulnerable seniors in the community, Project MEND effectively reduces the gap in service to low-income seniors living with disabilities or illness. Results of Project MEND's programs include recovered mobility and independence, increased ability of individuals to care for themselves or to actively assist in their care, improved self-esteem and cost savings to the community.

How Project MEND serves Seniors

Our primary service for Seniors is the DME reuse program. We take in donations of used medical equipment and professionally refurbish and sanitize that equipment for re-issue to low-income individuals living with disabilities or illness.

Our secondary program, based on the availability of funding, is our Assistive Technology (AT) program. This program assists low-income Seniors in securing assistive medical devices, such as diabetic shoes, corrective eye glasses and other specialized or fitted devices. We partner with a variety of local vendors to secure the best pricing on these items and are able to provide funding for the purchase of these items.

What is important for you to know?

It is important for you to know that we require, without exception, ALL of the following items prior to setting your appointment with a Case Manager or issuing medical equipment or Assistive Technology.

  1. Proof of Legal Residency. Documents you can use to prove eligibility are: Social Security Card, IRS documents (W-2, income tax form,) hospital discharge papers with social security number on the papers, Voter Registration Card, other official city, county, state or federal documents.
    If you are not a legal resident, all other documents must be provided before an appointment can be scheduled for service. 
  2. Current Texas Address. Documents you can use to prove eligibility are: current utility bill, TX Driver's License or State Issued ID, Bank or credit card statement, IRS documents (W-2, income tax form,) other official city, county, state or federal documents. If you are homeless, we will accept shelter identification.
  3. Proof of Applicant's Income.  Documents you can use to prove eligibility are:  most recent check stubs, most recent bank statement, income tax return, social security payments, Supplemental Security Income (SSI), Social Security Disability Income (SSDI), Temporary Assistance for Needy Families (TANF) Aid to Families with Dependent Children (AFDC) Pension benefits/payments, Retirement benefits/payments, Child Support payments, other sources of income.
  4. Birthday/Age.  Documents you can use to prove eligibility are:  Driver's License, State Issued ID Card, VISA/PASSPORT, Birth Certificate, Baptismal Certificate, Military ID or other official city, county, state or federal documents.
  5. Need for Medical Equipment or Assistive Technology.  Documents you can use to prove eligibility are:  Prescription issued by your physician, licensed medical professional or hospital.  A letter of medical necessity is required for some items.  You will be informed if this is needed.
  6. Proof of Military Service Status (if applicable).  Documents you can use to prove eligibility are:  Military ID, DD-214 or other official documents verifying military status
  7. $20.00 application processing fee.
What you need to do. 
Gather all of the listed items above, especially your prescription (Rx) for the item needed. 
  1. Call Project MEND to verify that the medical equipment item(s) you need is/are available in our inventory; and if in need of Assistive Technology, verity that funds are available.
  2. Set an appointment for a meeting with our Case Management staff.
  3. Bring all required documentation to your appointment.
We look forward to serving you and empowering you to remain mobile and independent.

Donate time or medical equipment to Project MEND

Donate lightly used medical equipment

Donations of medical equipment are accepted Monday - Friday at our warehouse location at 1201 Austin Street, in San Antonio, Texas. Between the hours of 8:00 a.m. and 5:00 p.m. New and pre-owned medical equipment from area businesses, agencies, private homes, and organizations are needed.

Pick up of donations of large equipment items or large quantities of items can be scheduled by calling  our Warehouse Manager at (210) 223-7283 or sending an e-mail to

Donate Some of Your Time by Volunteering at Project MEND

For more information on volunteer opportunities, contact:

Cathy Valdez
(210) 223-6363 (MEND)


Volunteering at Project MEND